Track how many people Unsubscribed from an email
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Andrew Lutgen
marked this post as
complete
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Carolyn Koesterman
The standard Activity report for viewing unsubscribed activity has been released on 11.1.2023. Full release notes may be viewed here: https://helpcenter.donordock.com/kb/guide/en/release-notes-11-1-2023-Y567Lwic1I/Steps/2910914
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Denise Brock
when someone unsubscribes, I would love to have a survey after the unsubscribe!!
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Breast Friends - Allison Hancock
We get contacts who unsubscribe and I like to go into their record and make notes. Currently I have to sort through at least 90 names to find the most current one. There needs to be a featured added that can be sorted by most recent unsubscribers or a date column. Please consider adding all of the recommendations that have been suggested. It would make use of our time more efficient. Thank you!
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Jennifer
It would also be helpful to be able to add an optional survey after the unsubscribe!
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Giselle Bergmeier
I love both Jenny and John's suggestions here. I think it would be super helpful to have a second step in the unsubscribe field on an email. A "Are you sure you want to unsubscribe". We have gotten many donors or prospects who didn't even realize they had unsubscribed from receiving our emails.
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Jenny
It would also be helpful to run an unsubscribe report to be able to track those for set time frame.