Our customers made these suggestions for improving DonorDock. Suggestions for improving DonorDock.

For our organization, grants don't fit into any of the current gift types (donation or membership). Having their own gift type would make it much easier to filter ...

The list of available templates is very large. As a company that creates a lot of their own templates it would be nice to get rid of some of the standard ones ...

When adding a gift to DonorDock using the quick add button, if a contact is not yet in DonorDock, you can create that contact when creating the gift.

I'd like to be able to have staff or a volunteer enter data in Donor Doc not related to finances therefore I do not want them to have access the donation records. ...

We have a lot of snowbirds in our database. It would be helpful to have a toggle to quickly indicate which is the primary address at that time. Right now I cut and ...

Hello! On the donor or contact page, it would be helpful to have a section for volunteer activity and hours. Just like how there is a box for donations, memberships, ...

Would it be possible to have a data entry point for the number of tickets being purchased? So if someone buys a $2,500 table of 10, we have a spot to put in the ...

allow us to track communication to us, not just from us email in call in

It would be helpful to see a print preview of receipts without having to switch to the gifts menu and preview on an actual donation.

It would be nice if the columns included in the final Contribution Statements could be more customizable in order to be more relevant to our particular donor base. ...

I appreciate putting a face to the name and this would be a great addition to the contact page.

ApplePay is on the rise. Would be great if we can add this as a payment option

It would be really helpful to have details about the donation/donor included in the body of the email notifying us about a new donation, rather than requiring staff ...

I like to use links in newsletters as often as possible to increase overall engagement. Sometimes I will have 2-3 links in an email. I appreciate being able to see ...

Add the ability to link accounts through soft credits. When inputing a gift allow it to be soft credited to a specific account so as not to have to go the other ...

We are now using DonorDock for our mass email needs, and have moved everything over from Mailchimp; except our automated welcome email series! We are now using the ...

Is there a way to merge campaigns? I have multiple ones that in the import process had slight differences and created multiple campaigns. I need to combine them into one.

Along with how many people opened and clicked on an email campaign, it can be helpful to see how many people unsubscribed.

Notification option to receive notifications for Online Gifts only instead of all gifts

In the salutation "and" is use but for the addressee "&" is used. One field or the other should be updated so that they are both the same.

Would be great to have a search bar on all contact pages instead of having to navigate back to the Contact's page each time.

It'd be nice to have the personal email signature allow for adding a logo into it so it can mimic our actual email signature!

Similar to Mailchimp, it would be great if people could update their email preferences and opt out of a specific marketing list instead of just unsubscribing all ...

When using the "send email" activity type, be able to choose either the primary or secondary email as the recipient.

Adding the ability to create a possible duplicates report.

Choose which of your campaigns are seen on the Dashboard view to get a quick glimpse of how they are doing.

When sending particular communication or reaching out to an organization, it would be helpful to look at the org and quickly see the contacts and their title at the ...

Add a way to set specific HEX colors and fonts for an organization's brand to email templates. Right now, every time I want to make something match brand standards ...

I have 1500 Contacts. Most of the time I'm not looking for just one that I could search for. I want to browse my contacts, say people whose last name begins with a ...

It would be great to see individual "report cards" on donors that can be printed off and shown as a one-pager.

When using an email address to search for a contact, it's important that the search function would search the secondary email address field as well

If a date is entered and no year is included, the default is 2001. It would be handy to have the current year be the default

1) Get the gifts with the status "Pledged" to show in the "Pledged" column OR 2) (my preferred idea) Remove the "Pledged" column entirely (the status is already ...

After doing a batch import, it would be helpful to see a report or lookup the results of an import to show 1) new contacts created, 2) empty fields populated with ...

It would be helpful to track a data point on donor/organization fiscal year beginning and end so that users can more easily decipher when it would be a good time to ...

We operate on a July 1 - June 30 fiscal year, so the "calendar year" dashboard really isn't that helpful for me. It would be great if you allowed the dashboard to be ...

I wish Donor Dock had the ability to split a donation transaction. Sometimes we receive checks that are allotted to several of our programs and there does not seem to ...

This would allow us to have another contact point for online givers especially recurring donors is updates are needed

I've had a couple of deceased donors show up on my action board. Thankfully I was very familiar with the donor and realized what was going on. If there is a way to ...

Add a wedding Anniversary date to a individual and household record. We send anniversary cards to our donors but have no way to keep that info in the system.

Allow Contacts to be linked to an organization as a member by a way other than employee/employer for example churches-Church and member.

When you select a Report to run it automatically comes up with lots of columns which I don't want. I basically want the name and the amount and the date. You ...

Add fields to the contact record template to list an emergency contact. Emergency Contact First and Last Name Emergency Contact Phone Number Relationship to the ...

Customizable message on contribution statement. Teh more customization the better but I would settle for a single message option.

Have it to be able to filter in upcoming order. Right now it filters later to most recent have it actually frill down due soonest to latest would be better or the ...