Our customers made these suggestions for improving DonorDock. Suggestions for improving DonorDock.
I'd like to be able to have staff or a volunteer enter data in Donor Doc not related to finances therefore I do not want them to have access the donation records. ...
Suggested by: Gerri Leach (19 Jun, '20) • Upvoted: 22 Sep • Comments: 4
Under consideration Team Management
When adding a gift to DonorDock using the quick add button, if a contact is not yet in DonorDock, you can create that contact when creating the gift.
Suggested by: Brenda Anderson (02 Mar, '20) • Upvoted: 19 Sep • Comments: 8
Suggested by: Erika Rheault (21 Sep, '20) • Upvoted: 19 Sep • Comments: 0
Hello! On the donor or contact page, it would be helpful to have a section for volunteer activity and hours. Just like how there is a box for donations, memberships, ...
Suggested by: Danielle (01 Feb, '22) • Upvoted: 04 May • Comments: 0
We have a lot of snowbirds in our database. It would be helpful to have a toggle to quickly indicate which is the primary address at that time. Right now I cut and ...
Suggested by: Jami Schumacher (13 May, '20) • Upvoted: 21 Jun • Comments: 1
Under consideration Email Marketing
We are now using DonorDock for our mass email needs, and have moved everything over from Mailchimp; except our automated welcome email series! We are now using the ...
Suggested by: Emma (05 May, '22) • Upvoted: 19 Sep • Comments: 5
I appreciate putting a face to the name and this would be a great addition to the contact page.
Suggested by: Beverly Boone (27 Apr, '22) • Upvoted: 05 Sep • Comments: 1
Would it be possible to have a data entry point for the number of tickets being purchased? So if someone buys a $2,500 table of 10, we have a spot to put in the ...
Suggested by: Bridgette (20 Sep, '21) • Upvoted: 03 Aug • Comments: 2
Under consideration Events
allow us to track communication to us, not just from us email in call in
Suggested by: Reva Kautz (04 Apr, '22) • Upvoted: 15 Aug • Comments: 2
Under consideration Activities
It would be nice if the columns included in the final Contribution Statements could be more customizable in order to be more relevant to our particular donor base. ...
Suggested by: Abby (19 Jan, '22) • Upvoted: 03 Aug • Comments: 4
Under consideration Reports
Suggested by: Ken Schweter (17 Jun, '21) • Upvoted: 08 Sep • Comments: 0
Under consideration Dashboard
Notification option to receive notifications for Online Gifts only instead of all gifts
Suggested by: Carolyn Koesterman (05 Jul, '22) • Upvoted: 08 Sep • Comments: 2
If a date is entered and no year is included, the default is 2001. It would be handy to have the current year be the default
Suggested by: Stefani Roybal (22 Dec, '21) • Upvoted: 19 Sep • Comments: 0
Similar to Mailchimp, it would be great if people could update their email preferences and opt out of a specific marketing list instead of just unsubscribing all ...
Suggested by: Elizabeth (26 May, '22) • Upvoted: 05 May • Comments: 1
It would be helpful to see a print preview of receipts without having to switch to the gifts menu and preview on an actual donation.
Suggested by: Bridgette Bitzegaio (17 Mar, '21) • Upvoted: 06 Sep, '22 • Comments: 0
Under consideration Templates
It would be really helpful to have details about the donation/donor included in the body of the email notifying us about a new donation, rather than requiring staff ...
Suggested by: Hillary Stevens (21 Oct, '21) • Upvoted: 03 May • Comments: 3
Under consideration Transactions
I have 1500 Contacts. Most of the time I'm not looking for just one that I could search for. I want to browse my contacts, say people whose last name begins with a ...
Suggested by: Irma Hale (02 May, '22) • Upvoted: 28 Jul • Comments: 1
This would allow us to have another contact point for online givers especially recurring donors is updates are needed
Suggested by: Jenny (27 Jul, '22) • Upvoted: 19 Jul • Comments: 0
Adding the ability to create a possible duplicates report.
Suggested by: Bridgette (22 Jun, '21) • Upvoted: 16 Sep • Comments: 0
Choose which of your campaigns are seen on the Dashboard view to get a quick glimpse of how they are doing.
Suggested by: Jennifer Swiers (20 May, '21) • Upvoted: 08 Sep • Comments: 0
It would be great to see individual "report cards" on donors that can be printed off and shown as a one-pager.
Suggested by: Erika Rheault (30 Jun, '20) • Upvoted: 17 Apr • Comments: 1
When using an email address to search for a contact, it's important that the search function would search the secondary email address field as well
Suggested by: Philip Nguyen (10 Mar, '22) • Upvoted: 01 May • Comments: 0
Is there a way to merge campaigns? I have multiple ones that in the import process had slight differences and created multiple campaigns. I need to combine them into one.
Suggested by: Steven Morris (24 Jan, '22) • Upvoted: 01 May • Comments: 0
Add a Do Not Solicit option on the giving pages.
Suggested by: Bridgette Bitzegaio (22 Nov, '21) • Upvoted: 14 Sep • Comments: 0
When using the "send email" activity type, be able to choose either the primary or secondary email as the recipient.
Suggested by: Jordan Maahs (23 May, '22) • Upvoted: 08 Jun • Comments: 0
Including a separate total for a donor's soft credits (or a combined lifetime gifts + soft credits) would allow organizations to gain a better picture of a donor's ...
Suggested by: Heather (29 Jun) • Upvoted: 08 Sep • Comments: 2
In the salutation "and" is use but for the addressee "&" is used. One field or the other should be updated so that they are both the same.
Suggested by: Erika Rheault (21 Sep, '20) • Upvoted: 01 Apr, '22 • Comments: 2
Organizations Linking other than employee/employer such as church/member or organization(club)/ memb
Allow Contacts to be linked to an organization as a member by a way other than employee/employer for example churches-Church and member.
Suggested by: Jenny (08 Jun, '22) • Upvoted: 08 Sep • Comments: 1
Currently, if you try to send an email receipt to an account that doesn't have an email address, you still get a green check mark saying the email has been sent and a ...
Suggested by: John Leo (29 Aug, '22) • Upvoted: 31 Aug • Comments: 0
If a donor provides an updated mailing address while making an online donation, that information is currently lost (so as not to overwrite the old address in their ...
Suggested by: John Leo (07 Jun, '22) • Upvoted: 09 May • Comments: 1
It would be helpful for a notification to pop up if a potential duplicate contact is created when adding a single contact to Donor Dock and also when contacts are ...
Suggested by: Heather P. (15 Aug) • Upvoted: 16 Sep • Comments: 0
Indicate a "treat as anonymous" gift as such on the donor's overview page, not just on the gift page
When on a donor's page and viewing all past activity on the right, any gift that is marked "treat as anonymous" should have some indicator on this page as well as ...
Suggested by: Sarah A. (03 Aug, '22) • Upvoted: 17 Feb • Comments: 0
I’ve been doing a lot of report pulling this month because we were doing a month long training with DMF, and something I think would be helpful is to have a giving ...
Suggested by: Jenny Smith (05 Jul, '22) • Upvoted: 16 Sep • Comments: 0
When you select a Report to run it automatically comes up with lots of columns which I don't want. I basically want the name and the amount and the date. You ...
Suggested by: Carolyn Hamilton-smith (08 Jun, '22) • Upvoted: 08 Sep • Comments: 0
Suggested by: Elazar Green (20 Dec, '21) • Upvoted: 06 Sep, '22 • Comments: 0
1) Get the gifts with the status "Pledged" to show in the "Pledged" column OR 2) (my preferred idea) Remove the "Pledged" column entirely (the status is already ...
Suggested by: Bridgette (20 Sep, '21) • Upvoted: 15 Oct, '21 • Comments: 0
After doing a batch import, it would be helpful to see a report or lookup the results of an import to show 1) new contacts created, 2) empty fields populated with ...
Suggested by: Erika Rheault (18 Aug, '20) • Upvoted: 09 Jun, '22 • Comments: 0